Contact Us

Our Offline Stores

Sat - Fri 9:00am - 6:00pm

Head Office

Email: peakyonline@gmail.com
Call Us: +8801814728277
Address: Dhanmondi, Dhaka

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Get in Touch

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Frequently Asked Questions

How can I place an order?

Simply select your desired product, choose the required size/color if applicable, add it to your cart, and complete the checkout process with your name, phone number, and delivery address.

Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery across Bangladesh. You can pay the order amount to the delivery rider when your parcel arrives.

How much is the delivery charge?

Delivery charges depend on your location and order. The applicable delivery charge will be shown during checkout or confirmed by our customer support team.

How long does delivery take?

Delivery inside Dhaka usually takes around 1–3 business days, while delivery outside Dhaka may take approximately 3–5 business days, depending on the location and courier service.

Can I check the product before receiving it?

Yes, where applicable, you may check the parcel in front of the delivery rider. If you receive a damaged or incorrect product, please contact us immediately according to our return policy.

Can I return or exchange a product?

Yes. If you receive a damaged, defective, or incorrect product, you can request a return or exchange within our specified return period. Please contact customer support with your order details and required proof.

How can I track my order?

Once your order is shipped, we will provide the necessary tracking information through SMS, phone, WhatsApp, or your order account, depending on the available tracking system.

Can I cancel or change my order after placing it?

Yes, you can request to cancel or modify your order before it is shipped. Please contact our customer support as soon as possible with your order number.